Privacy Policy

We may collect your name, business name, email address, phone number, website URL, quote details, project intake responses, uploaded brand assets, support requests, appointment details, and client portal activity.

We also collect technical information needed to operate the site safely, including IP address, browser details, timestamps, security logs, error logs, and basic analytics. Payment card details are handled by Stripe and are not stored by Dynamic Digital ND.

If you interact with an AI assistant, AI receptionist, chat widget, voice call, or SMS workflow, we may process the words you submit, contact details you provide, call or message metadata, transcripts, and follow-up context needed to respond or route the request.

Voice and SMS features may use third-party providers to transcribe speech, generate responses, place calls, send messages, and book appointments. Call recording is not enabled unless a separate disclosure and consent process is provided.

We use information to answer inquiries, prepare quotes, provide website services, operate the client portal, process payments, send project updates, support AI assistant features, book meetings, troubleshoot bugs, prevent abuse, monitor reliability, and comply with legal obligations.

We do not sell or rent your personal information. Mobile numbers, SMS opt-in records, and consent information are not shared with third parties or affiliates for their own marketing or promotional purposes.

We may share limited information with service providers only as needed to deliver messages and operate the requested service. Text-message consent is not a condition of purchase. Reply STOP to opt out or HELP for help.

We use vendors that may process limited information on our behalf, including hosting, database, payment, email, messaging, AI, analytics, transcription, voice, scheduling, and reliability providers. Current examples may include Vercel, Supabase, Stripe, Resend, Twilio, Deepgram, ElevenLabs, Anthropic, Google, Microsoft, and Sentry.

We keep information only as long as reasonably necessary for service delivery, support, billing, security, legal compliance, and business records. Signed agreements, invoices, support history, and security logs may be retained longer where needed.

No system is perfectly secure, but we use access controls, private storage where appropriate, server-side secrets, operational monitoring, and least-access practices to reduce risk.

You may request access, correction, or deletion of personal information by contacting us. Some records may be retained where required for billing, fraud prevention, legal compliance, or contractual obligations.

You can unsubscribe from marketing email using the unsubscribe link and opt out of SMS by replying STOP.

Our services are intended for businesses and are not directed to children under 13. Our website may link to third-party websites, including social platforms, whose privacy practices we do not control.

We may update this policy as our services change. Questions or privacy requests can be sent to [email protected] or Dynamic Digital ND, Fargo, North Dakota.